1. Data controller
The controller responsible for processing your personal data is Veznel Analytics S.A. de C.V., with address at Av. Paseo de la Reforma 296, Floor 12, Col. Juárez, Cuauhtémoc, 06600, Mexico City, Mexico. You can contact us at privacidad@veznel.com for any inquiry related to data protection.
2. Data we collect
When you submit the contact form we only process the data you choose to provide: name, email address and the message you write. When browsing the site we may also record limited technical data (anonymized IP address, device type, pages visited) as long as you have given your consent through the cookie banner.
3. Purposes of processing
We use your information for the following purposes: (i) responding to your access request through the channel indicated; (ii) improving the quality of the platform in an aggregated and anonymous way; (iii) complying with legal obligations applicable in Mexico. We do not use your information to build automated profiles with legal effects.
4. Legal basis
We process your data based on the consent you provide when submitting the form and accepting optional cookies. We may also rely on the fulfillment of legal obligations and legitimate interest to preserve the security of the site.
5. Retention
We keep the form data only for the time necessary to attend to your request and, where applicable, to maintain a reasonable history of the interaction. Anonymized technical data is kept for limited periods for maintenance purposes.
6. Transfers
We do not carry out commercial transfers of data to third parties. We may rely on data processors (for example, technology infrastructure providers) engaged under conditions that preserve the confidentiality and security of the information.
7. Your rights
You can request at any time access, rectification, cancellation or objection to the processing of your data, as well as revocation of the consent granted. To exercise these rights please write to privacidad@veznel.com indicating your request and how you would like to receive our reply.
8. Security
We apply reasonable technical, administrative and physical measures to protect personal data against unauthorized access, loss or improper alteration. No system is infallible, so we ask you to use strong passwords and keep your devices up to date.
9. Changes to this policy
We may update this document to reflect legal or operational changes. We will publish the current version at this same URL indicating the date of the last update. We recommend reviewing it periodically.